Points of Patient Care Experience
The Points of Excellence are measurable to allow Carteret Health Care (CHC)
to live its mission and obtain its goals.
Safety
CHC’s highest priority is to provide a Safety First environment. We’re committed to sustaining a Culture of Safety on our Journey to Zero Events of preventable harm.
Vision
CHC is committed to being the leader in health and wellness. CHC will commit to hiring and training outstanding employees, promoting high quality customer service, and seeking future opportunities to meet the ever-changing needs of our community.
Team
CHC is committed to retention and recruitment of personnel based on the value system that promotes teamwork, respect for each other and our customers. Our employees and physicians are the strength and vitality of our health care system.
Service
CHC is committed to providing excellent service, treating every individual with respect, compassion and dignity, while constantly striving to exceed the expectations of our customers.
Quality
CHC is committed to ongoing performance improvement through continuous evaluation and measurement of the care we provide and the operational efficiency of our facility.
Finance
CHC is committed to stewardship of its resources by maintaining the operational effectiveness of the organization to ensure the present and future needs of the organization.
Our Mission
Promoting wellness and service to our community through exceptional quality and compassionate care.
Our Vision
Be the leader in health and wellness.
Our Values
To fulfill our mission and support our vision, CHC will practice the following COASTAL values:
- Community
- Outreach
- Accountability
- Safety
- Trust
- Attentiveness
- Loyalty
