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Points of Patient Care Experience

points of excellenceThe Points of Excellence are measurable to allow Carteret Health Care (CHC) to live its mission and obtain its goals.


CHC’s highest priority is to provide a Safety First environment. We’re committed to sustaining a Culture of Safety on our Journey to Zero Events of preventable harm.


CHC is committed to being the leader in health and wellness. CHC will commit to hiring and training outstanding employees, promoting high quality customer service, and seeking future opportunities to meet the ever-changing needs of our community.


CHC is committed to retention and recruitment of personnel based on the value system that promotes teamwork, respect for each other and our customers. Our employees and physicians are the strength and vitality of our health care system.


CHC is committed to providing excellent service, treating every individual with respect, compassion and dignity, while constantly striving to exceed the expectations of our customers.


CHC is committed to ongoing performance improvement through continuous evaluation and measurement of the care we provide and the operational efficiency of our facility.


CHC is committed to stewardship of its resources by maintaining the operational effectiveness of the organization to ensure the present and future needs of the organization.

Our Mission

Promoting wellness and service to our community through exceptional quality and compassionate care.

Our Vision

Be the leader in health and wellness.

Our Values

To fulfill our mission and support our vision, CHC will practice the following COASTAL values:

  • Community
  • Outreach
  • Accountability
  • Safety
  • Trust
  • Attentiveness
  • Loyalty