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Coronavirus COVID 19 Resources

Latest Update from Carteret Health Care

Covid Vaccinations - We are coordinating with the Carteret County Health Department to provide vaccination opportunities in the community.

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For your safety, Carteret Health Care requires all patients and staff to wear a face covering or mask upon arrival. If you do not have a mask, Carteret Health Care will provide one for you. Visitors and support persons will be screened in the main lobby and emergency entrance.

Carteret Health Care continues to encourage social distancing, hand hygiene and wearing a mask to ensure the safety of staff, patients and our community.

Additionally, we are adhering to the following visitor policy to give you access to your loved ones.

  • Inpatient visitor hours are from 8 AM – 8 PM. Visitor hours for outpatient and emergency patients are based on time of visit.
  • Only healthy, adult visitors (18 years or older) may visit.
  • Visitors should check in and out through the main lobby and emergency entrance.
  • Visitors will be screened daily.
  • Everyone inside Carteret Health Care must wear a mask over their nose and mouth during the entirety of their stay inside the hospital, including patient rooms, halls and restrooms.
  • Visitors should clean their hands before and after entering a patient room.
  • Eating and drinking is only allowed in the cafeteria and Java Stop. Do not eat in waiting areas.
  • Waiting room space remains limited.
  • Physical distancing of 6 feet should be maintained at all times.

EMERGENCY SERVICE patients may have 1 healthy, adult visitor in the patient’s room at a time. Pediatric patients may have 2. Visitors may be asked to wait in their vehicle as needed.

OUTPATIENTS may have 1 healthy, adult visitor during their outpatient visit.

INPATIENT / POSTPARTUM patients may have 2 healthy adult visitors in the room at a time.
All visitors of inpatients must enter and exit through the Rotunda (Main Lobby) entrance only. Visitors must check out with the screener or sign the Visitor Check Out list when exiting.
Inpatient visitation is from 8 AM until 8 PM (18 years or older).

Day Surgery patients may have 2 same visitors. Upon admission, visitation will follow inpatient.
Labor & Delivery patients may have 2 same visitors for duration the labor process. Post-delivery visitation will follow inpatient guidelines.
Pediatric patients under the age of 18 may have two adult visitors at all times.
Pastors may have short visits during normal visiting hours.
End of life patients may have up to 4 visitors in the room at a time. Visitors under 18 years may be coordinated with the nurse.

No visitors will be allowed in rooms of suspected or confirmed COVID-19 positive patients with exceptions for End of life, pediatric and Labor and Delivery.

Overnight visitation may be arranged for 1 inpatient visitor.

As always, it is our priority to provide you with quality healthcare with exceptional compassion and respect.

Virtual visitation is still offered to communicate and can be coordinated by calling the Clinical Coordinator on duty at 499-6559 or using personal devices.

Waiting rooms and space remains limited. Physical distancing of 6 feet should be maintained while in a CHC facility.

Thank you for understanding. We want to keep you and your loved ones healthy and safe.

What Are My Best Resources for New Information?

The best resource for the latest information is the CDC website.

There, you will find detailed information on COVID-19, including how it spreads, symptoms, prevention and treatment, and other frequently asked questions. Additional information specific to North Carolina can be found on the NC Department of Health & Human Services webpage.

Staying Safe While You Are Here

Wear a Mask

  • Visitors are required to wear a mask at all times.

This includes treatment rooms, patient rooms, waiting rooms, and any other location throughout the facility. If you do not have a mask, CHC staff will provide one for you.

  • Patients may remove their mask in the room but should put it back on when staff enters the room.
  • Visitors who cannot tolerate wearing a mask or face covering will not be permitted in the facility.
  • Inpatient visitor hours are from 8 AM - 8 PM.
  • Visitor hours for outpatient and emergency patients are based on time of visit or scheduled appointment.

Physical Distance

  • Wait at least 6 feet apart
  • Avoid close contact

Clean Your Hands

  • Use soap and water and wash for at least 20 seconds OR use hand sanitizer.

Practice Respiratory Etiquette

  • Cough or sneeze into your elbow and avoid contact with your hands.

Thank you for your cooperation and helping us ensure the health and safety of our patients, visitors and staff.

Further Questions?

If you have questions or concerns about COVID-19, the North Carolina Division of Public Health is the most appropriate organization to contact. They have established a call line at 1-866-462-3821 to address general questions about coronavirus from the public.

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